Career Post

Account Coordinators - Cardiff

Great with people? Organised? Looking to work somewhere with great benefits? Become a coordinator with us in Cardiff.
PartB is a specialist fire consultancy dedicated to fire safety design, fire risk management, forensic fire engineering and training and we're looking for two account coordinators to join our team in Cardiff.

Main Duties

  • Manage and cultivate relationships with clients to understand their needs and objectives
  • Coordinate closely with internal teams to ensure timely and successful delivery of our services
  • Act as the main point of contact for client enquiries, addressing concerns, and providing excellent customer service
  • Prepare and present reports on account status, identifying areas for improvement and growth opportunities
  • Collaborate with commercial and technical teams to support client retention and expansion efforts
  • Keep abreast of industry trends and competitor activities to provide strategic insights

What we ask for

  • Proven experience in account management or coordination
  • Strong communication and interpersonal skills
  • Detail-oriented with excellent organisational abilities
  • Proficient in Microsoft Office and CRM software
  • Ability to multitask and work effectively in a fast-paced environment

Rewards

We offer 27 days' holiday, plus bank holidays and right now are in the middle of a 12-month trial of the 9-Day Fortnight benefit - where you are gifted every second Friday off work. We also gift you the days between Christmas and NY off. You'll have a company credit card for expenses and will be immediately reimbursed for mileage. We're proud to be 100% flexible working, allowing you to work your hours in a way that suits you. You'll be based at our Cardiff office but are welcome to use any of our other local offices. Your wellbeing is important to us so you'll have access to confidential 24/7 counselling, either over the phone or in person. Your spouse and your children (aged 16-24) may also make use of this free service. We offer a wide range of additional benefits to thank you for your hard work. These include: 

  • Private healthcare
  • Flexible working
  • Discount vouchers
  • Refer a friend bonus

About us

PartB is a specialist fire consultancy dedicated to fire safety design, fire risk management, forensic fire engineering and fire safety training. We provide specialist advice and support necessary to reduce risk and improve fire safety standards across the industry. Established in 2020, we've gone from strength to strength and now have more than 50 employees with a host of disciplines, specialisms and skillsets. We are forward-thinkers, focussed on making our industry perform better, more safely and more transparently. We believe in building an open, supportive workplace that promotes happiness and wellbeing.

What it's like to work here

At PartB we don’t do stuffy. We don’t do old school. And we don’t do regimented. We do a nice place to come to work, do your best and be rewarded. We’re committed to inclusivity and diversity, seeking the spark not the stereotype. Brilliance comes from different places and diversity makes us better.

PartB is an Equal Opportunities Employer. We believe the best work is done by having a diverse group of people working together. It's never our intention to discriminate on background, gender, belief, race, colour, age, disability or sexuality. Every candidate is assessed on their merits and suitability for the role. We believe in paying people what they are worth and we actively seek to create a culture of respect, wellbeing, understanding and kindness.

Salary: £22,000-28,000 depending on experience

Becky and Richard from our ops team

Account Coordinators - Cardiff
Full Time
Cardiff
Proven experience in account management or coordination
Apply Now

Why PartB?

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Flexible Working

We trust our team so when we say flexible work we mean it. Family and wellbeing comes first.

PartB palm tree icon - generous holidays
Generous Holidays

27 days holiday allowance, plus bank holidays, every other Friday off and the period between Christmas and New Year paid leave too.

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9-Day Fortnight

Every other Friday off with no impact on your salary and no extra working hours expected.

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Company Credit Card

Immediate reimbursement for mileage - we don’t expect you to be out of pocket to do your job.

Mental Health Support

24/7 confidential support including in-person counselling for you, your spouse and your children aged 16-24, should you want it.

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Annual Bonus

We reward hard work, dedication and motivation with a bonus based on the company’s performance.

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Discount Vouchers

Free access to vouchers across a range of major brands including Starbucks, John Lewis, New Look and more.

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Electric Car Scheme

Save up to 40%, plus you’ll get a brand new car, charger, insurance, servicing, maintenance, breakdown and the first 5,000 miles free.

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Private Healthcare

Every member of our team has their own comprehensive, low excess, MHD (medical health disregarded) policy.

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Mentoring

At every stage of your career, we’ll provide professional mentoring, monthly CPD support delivered during work time, plus, we’ll fund professional memberships, including Chartership.

Apply Now

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